CallAction is a mobile web application to automate the tracking and engagement of inbound calls across all marketing channels.
Users can instantly create a local or toll-free phone number for each marketing channels to automatically track every inbound call. Tracking can be monitored via a call reporting dashboard, where users can view channel and campaign analytics, and more.
Inbound calls are saved to a secure cloud-hosted database and appended in real-time with caller information aggregated from a consumer profile database. Users can view caller details and demographics, export caller records to a CRM, as well as add notes and contact data.
Missed calls are automatically responded to via an intelligent SMS automation system designed engage callers.